Thank you. Deep down I know that, but at the time I'm freaking out like what does she have and am I gonna get it?? After talking to someone in my office about it, she told me that this person v* a lot for apparently no reason at all. I am somewhat proud that I could hang there for a minute, but I did make sure I was far enough away where I could not hear anything. Thank goodness she asked someone else to help with the non-flushing toilet issue.